Frequently Asked Questions

Everything to know about Ayda.

What is Ayda?

Ayda is the research operations (ReOps) platform that powers teams to deliver industry-defining user insight faster​. With Ayda you can pay and manage your participants, manage consent, recruit, and screen for your projects all with security and participants at the front of mind. Ayda streamlines the operational tasks for businesses of all shapes and sizes.

Who is Ayda for?

Ayda is the perfect tool for anyone who conducts user research. Our customers consist of UX teams, UX contractors, Market Researchers and Market Research Agencies. Whether you’re a team of 1 or 100, Ayda is an essential tool for research teams.

How does Ayda work?

With built-in communication tools, personalized recruitment and screening campaigns, trackability across teams and projects, and global payments Ayda provides you with the tools to create a smooth and straightforward experience for your participants and users.

How does Ayda help me reduce operations time?

Ayda takes care of 92% of operation tasks from invitations, payment and consent to screening and reminders.

How do I sign up?

Signing up to Ayda is straightforward and quick. Just head to our Request a Demo page to let our team know you’re interested, and they’ll reach out to you shortly with the next steps.  

Can I collaborate with my colleagues on my projects?

Yes! With Ayda you can collaborate with the other users on your account on all your projects, dashboards and reporting.

How long does it take to pay my participants?

Payments are made instantly once the participant claims. Processing time will vary depending on the payment destination.

What payment destinations does Ayda offer?

Participants can choose to claim with UK Bank, IBAN, donations, Amazon.co.uk gift voucher, and PayPal.

Can I pay participants outside the UK?

Yes! With Ayda you can pay participants in 30+ countries.

Is Ayda available in multiple languages?

Ayda is currently available in English (UK) and French.

Will Ayda recruit participants for me?

No, Ayda does not recruit participants for you. Ayda is a way to securely and safely manage participants and their data after they have been recruited. You can use Ayda’s campaigns and screeners to help recruit participants via email, social media and wherever else you choose to share the link.

Where can my participants find more information on how Ayda works for them?

We have all our participant information available on our Participant page where they can find information about Ayda and what the process will look like for them.

How do I reset my password?

You can reset your password by clicking ‘forgot your password?’ on the log in page.

Our online support team are on hand if you have any questions

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